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Анастасия Плющенко

17.12.2022

@Ozon, добрый день, заказ 33456804-0070 был оформлен 30.11, должен был приехать 4.12, но каждый раз доставку переносили на следующий день, в итоге сейчас статус «Дата доставки на рассмотрении». С момента заказа прошло почти 3 недели, где заказ, придёт ли он вообще непонятно. Помогите, пожалуйста, решить этот вопрос!

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Ozon

18.12.2022

Анастасия, добрый вечер. В пути возникли сложности и коллеги в службе доставки ищут решение, поэтому пока нет новой даты доставки. Простите, что не доставили покупку вовремя. Очень стараемся, чтобы привезти заказ как можно скорее.

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