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Юрий Федоров

13 апр 2022 13.04.2022

Kupibilet и рейса нет: проблема возврата денег за отменённые рейсы

Аналогично многим, уже больше месяца не вижу возврата средств за их же неспособность организовать перелет. Написал претензию, запускаю чарджбек. Не рекомендую обращаться за билетами сюда кому - либо.

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Влад Чикилев

15.04.2022

Был неприятный опыт покупки у них. Заказывал через aviasales, это "дружественное" агентство оказалось самым дешёвым. Из-за болезни ребёнка прибегли к вынужденному возврату. Во-первых они взымают жуткую комиссию за эту операцию. Во-вторых их так называемая "служба заботы" обучена тянуть время и запрашивать ненужные документы. Авось клиент замучается и откажется - а денежки им.

То, что причиталось за вычетом комиссии, они вернули. Но пришлось максимально публично и жестко с ними разговаривать, в т.ч. писал их фаундеру в VK.

Вам желаю успеха. Этой фирме желаю закрыться.

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Влад Чикилев

23.04.2022

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