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Екатерина Филиппова

6 ноя 2022 6.11.2022

OZON: Озон не возвращает деньги с баланса средств ни на какую банковскую карту!!!

Доброго дня! Мы отказались от товара, который был оплачен с озон карты от РНКО банка. Сумма 59580₽.

Озон вернул деньги на баланс средств.

Вывести с баланса средств не дают. Отправляли уже тысячу запросов, но в истории платежей статуса о выводе нет. Писали в тех поддержку, кормят завтраками. Уже почти 10 дней прошло!!!!!!!

Может эта статья как то повлияет на ускорение процесса? !!!!

Номер возвращенного заказа 36606642-R11

85 показов

14K открытий

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Луиза Сабирьянова

6.12.2022

Добрый день! Это какой-то ужас… я с таким ещё не встречалась. Отменила заказа ещё в середине ноября, запрос на перевод средств оформила уже больше 14 дней назад, а денег все нет, ау Озон, что с твоими сотрудниками? Поставьте меня в очередь на перевод! Заявка на возврат от 16 ноября
42409297-R1!

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Ozon

6.12.2022

Луиза, здравствуйте. Ответили вам под комментарием https://vc.ru/claim/533473-ozon-ozon-ne-vozvrashchaet-dengi-s-balansa-sredstv-ni-na-kakuyu-bankovskuyu-kartu?comment=5229755&from=copylink&type=quick. Простите, что заставляем ждать.

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