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Екатерина Филиппова

6 ноя 2022 6.11.2022

OZON: Озон не возвращает деньги с баланса средств ни на какую банковскую карту!!!

Доброго дня! Мы отказались от товара, который был оплачен с озон карты от РНКО банка. Сумма 59580₽.

Озон вернул деньги на баланс средств.

Вывести с баланса средств не дают. Отправляли уже тысячу запросов, но в истории платежей статуса о выводе нет. Писали в тех поддержку, кормят завтраками. Уже почти 10 дней прошло!!!!!!!

Может эта статья как то повлияет на ускорение процесса? !!!!

Номер возвращенного заказа 36606642-R11

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Екатерина Сергеевна

6.12.2022

Добрый вечер! Всё тоже самое! Оформила 2 возврата! 19705621-R2 и 19705621-R3, оба раза с озон Карты оплачивала, уже 2 недели прошло, деньги по-прежнему на балансе! Тех.поддержка шаблонными фразами отписывается! Озон мошенники!!! Верните деньги!!!!!!!

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Ozon

7.12.2022

Екатерина Сергеевна, добрый день. Вчера вечером деньги отправили на вашу карту. Срок зачисления обычно составляет 2-3 дня. Простите, что заставили ждать.

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