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Екатерина Филиппова

6 ноя 2022 6.11.2022

OZON: Озон не возвращает деньги с баланса средств ни на какую банковскую карту!!!

Доброго дня! Мы отказались от товара, который был оплачен с озон карты от РНКО банка. Сумма 59580₽.

Озон вернул деньги на баланс средств.

Вывести с баланса средств не дают. Отправляли уже тысячу запросов, но в истории платежей статуса о выводе нет. Писали в тех поддержку, кормят завтраками. Уже почти 10 дней прошло!!!!!!!

Может эта статья как то повлияет на ускорение процесса? !!!!

Номер возвращенного заказа 36606642-R11

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Екатерина Сергеевна

6.12.2022

Всё тоже самое! Оформила 2 возврата 19705621-R2 и 19705621-R3, деньги вернули на баланс и уже 2 недели не могу вывести на карту! Кто позволяет озону пользоваться чужими деньгами?! Озон мошенники! Верните деньги!!!!!

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Ozon

7.12.2022

Екатерина Сергеевна, здравствуйте. Ранее ответили вам на комментарий: https://vc.ru/claim/533473-ozon-ozon-ne-vozvrashchaet-dengi-s-balansa-sredstv-ni-na-kakuyu-bankovskuyu-kartu?comment=5233567&from=copylink&type=quick

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