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Екатерина Филиппова

6 ноя 2022 6.11.2022

OZON: Озон не возвращает деньги с баланса средств ни на какую банковскую карту!!!

Доброго дня! Мы отказались от товара, который был оплачен с озон карты от РНКО банка. Сумма 59580₽.

Озон вернул деньги на баланс средств.

Вывести с баланса средств не дают. Отправляли уже тысячу запросов, но в истории платежей статуса о выводе нет. Писали в тех поддержку, кормят завтраками. Уже почти 10 дней прошло!!!!!!!

Может эта статья как то повлияет на ускорение процесса? !!!!

Номер возвращенного заказа 36606642-R11

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14K открытий

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Церковный крюк

17.12.2022

Почти тоже самое,оформил возврат,деньги на балансе,оформил заявку на перевод,ждал 11 дней,проверяю озон деньги со счета списали но на карту они не пришли,и что делать теперь?номер возврата 40662698-R1

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Ozon

18.12.2022

Добрый день. Простите, что вовремя не вывели деньги по вашей заявке. Банковский перевод оформили 16 декабря. Срок зачисления составляет 2-3 рабочих дня. Этот срок ещё не прошёл, поэтому рекомендуем немного ещё подождать.

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