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Екатерина Филиппова

6 ноя 2022 6.11.2022

OZON: Озон не возвращает деньги с баланса средств ни на какую банковскую карту!!!

Доброго дня! Мы отказались от товара, который был оплачен с озон карты от РНКО банка. Сумма 59580₽.

Озон вернул деньги на баланс средств.

Вывести с баланса средств не дают. Отправляли уже тысячу запросов, но в истории платежей статуса о выводе нет. Писали в тех поддержку, кормят завтраками. Уже почти 10 дней прошло!!!!!!!

Может эта статья как то повлияет на ускорение процесса? !!!!

Номер возвращенного заказа 36606642-R11

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Михаил

30.05.2023

Ситуация почти аналогичная! 20 302 рубля не возвращают! Я отменил заказ, и деньги уже долго не возвращают. Поддержка отвечает банально - ждать! Заказ от 22 мая 0133438446-0002. Оплачивал через СБП. Какой-то бред!!!! ОЗОН ГДЕ МОИ ДЕНЬГИ????

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Ozon

30.05.2023

Михаил, здравствуйте. Чуть ранее ответили под вашим постом: https://vc.ru/claim/710771-ozon-ne-vozvrashchaet-dengi. Вернёмся к вам с ответом туда же.

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Михаил

30.05.2023

Спасибо! Деньги вернули, пост удалил!

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