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Liudmila Chernobaeva

24 фев 2023 24.02.2023

ужасная поддержка Яндекс Плюс

2 недели ежедневного объяснения сотрудникам своей ситуации ни к чему не привели. Сотрудники не хотят слушать суть проблемы, все общение заканчивается на "пришлем ответ на почту" и отправлением на почту абсолютно ненужной информации, которая никаким образом не связана с моим вопросом. поддержка абсолютно не хочет вникать в суть вопроса, всем работникам плевать на клиентов, сервис на отвратительном уровне

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Миша

24.02.2023

А можете рассказать свою ситуацию здесь?

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Александр Возженников

24.02.2023

Я вот тоже ничего не понял, может стоит её хотя бы объяснить? Что за проблема? Почему её не могут решить? Что вы писали?

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Яндекс Плюс

24.02.2023

Здравствуйте!

Нам очень жаль, что вы столкнулись с такой ситуацией. Хотим исправиться и помочь 🙇‍♀️

Пришлите, пожалуйста, ссылку на этот пост и скриншот вашего профиля со страницы Яндекс ID в личку любой удобной соцсети: ya.cc/t/97uJHMHWSQpkk

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