Запись в блоге Alina Shikut на vc.ru

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25 окт 2023 25.10.2023

Яндекс Лавка не возвращает деньги за испорченный заказ.

Заказала ночью пакет продуктов на 2700₽ из Яндекс Лавки. Приехал набитый рваный узелок, где внутри протекла сметана, измазав собой продукты и мою кухню.

Неделю подряд писала в поддержку Лавки, но кроме отписок от бота ничего конкретного не услышала.

В итоге испорченное настроение и желание отписаться от всех продуктов Яндекса.

Перешла на Самокат, вместо Лавки.

Скачала сити драйв, вместо Я каршеринга.

А курьеры в Достависте гораздо любезнее.

Следующий шаг Диск, другой стриминговый сервис и музыка.

#жалобаяндекс

#яндекславка

69 показов

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4 комментария

Яндекс.Лавка

25.10.2023

Здравствуйте!

Очень хотим разобраться в ситуации, пожалуйста, пришлите телефон и адрес в ЛС.

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Alina Shikut

1.11.2023 Автор

Отправила в лс

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Alina Shikut

2.11.2023 Автор

Upd: кейс решили

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Alina Shikut

2.11.2023 Автор

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