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Alexandr Grebenuk

27 дек 2021 27.12.2021

Яндекс Маркет продолжает отменять заказы без какой-либо причины

В очередной раз Яндекс Маркет отменил оплаченный мной заказ на водонагреватель. №заказа 85815681. Я сначала подумал, что это было по инициативе продавца, но нет, продавец по телефону сказал, что мой заказ в резерве и отмена на стороне яндекс маркета. Обидно так-то, применил купон на скидку 20%, цена получилась приятная. А Яндекс Маркет повел себя как яндекс таксист, который отказывается везти клиента за неустроившею его цену.

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Sportica Sportica

28.12.2021

Яндекс Маркет потерял заказы, которые были мною отгружены покупателям. И два месяца не может вернуть за них деньги или сами товары. 200 человек мне тоже писали, что попытаются разобраться. Но так никто и не разобрался. Так что, когда представитель Яндекс Маркета пишет здесь, что будут разбираться, не верьте. Они лишь могут лапшу на уши навешать.

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Яндекс Маркет

28.12.2021

Здравствуйте!

Нам очень жаль, что вы столкнулись с такой ситуацией. Пришлите номер обращения, пожалуйста. Мы во всём разберёмся и придём с ответом

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