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Александра Войтик

30 янв 2023 30.01.2023

Непонятно что происходит с озоном и этой картой

сделала заказ, пополнила эту карту озон, со Сбербанка, деньги пришли сразу снялись , но заказ так и висел неоплаченный. В итоге время для оплаты закончилось, ни денег ни заказа. В тех поддержке написали обновите приложение и как раз попробуйте оплатить , но в таком случае где те деньги которые сняли?

#озонжалоба #озон

В тех поддержки финансов меня тоже игнорируют

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Ozon

30.01.2023

Александра, здравствуйте! Из-за технических трудностей оплата не прошла и заказ отменился. Видим, что вы оформили новый заказ с оплатой Ozon Картой. Всё в порядке, деньги вернулись?

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