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Степан Павлов

15 окт 2023 15.10.2023

Яндекс Еда привезла не тот товар и отказывается возвращать деньги

Заказ N°231015-20371897

Заказавал 6 пачек по 1кг, привезли 6 пачек по 500 грамм, сотрудник поддержки утверждает что все верно. Нигде не указано что это пачки 500 грамм, ни на фото, ни в описании, ни в названии

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👆👆👆 Скриншоты товара, который заказывал. Всё тоже самое отправлял в поддержку.

Вот что прислали:

Прислали👆

Попытался отменить заказ, мне нужны именно пачки по 1кг

По телефону сказали обратиться в чат.

Вот как я пообщался с сотрудником Женя:

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Прошу, Яндекс Еда, верните мне деньги! Можете забрать товар!!!

UPD: Прикрепляю чек, а также «Замечательный» ответ сотрудника

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Ответ сотрудника на чек:

Продолжение истории:

Приёмная

Степан Павлов

16.10.2023

Продолжение истории с Яндекс Едой и кофе на 6 кг. Чем всё закончилось

Ранее писал в приемную о ситуации с Яндекс Едой

#Яндекседа #яндексжалоба #яндексотзывы #жалобаяндекседа

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Alex Smirnov

15.10.2023

Явно ошибка в карточке товара. Нашел этот кофе на яндекс маркете - 800р стоит пачка 0.5 кг. 1 кг - 1700р.

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Alex Smirnov

15.10.2023

Так, что у него не украли деньги, а он получил ровно то, чего они стоят.
Вообще, где то я это уже видел. Остается только доказать, что он не сам прифотошопил 1кг - и дело в шляпе :)
https://vc.ru/s/1405664-standart-moskva-live/769272-smeshnye-ceny-muzhchina-zakupil-veshchi-v-cume-v-846-raz-deshevle-iz-za-tehnicheskogo-sboya

Смешные цены: Мужчина закупил вещи в ЦУМе в 846…

Волгоградец Станислав Анохин купил 19 предметов одежды от 19 р. до 129 р. за каждую. Списанная за…

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