#Конфликтныеситуации

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24.06.2022

Конфликты в ресторане. Как вести себя сотрудникам заведения, если гость не прав?

Бывает так, что повар постарался и приготовил стейк правильной прожарки, официант хорошо и быстро обслужил, погода прекрасная и всё сложилось, но гость почему-то недоволен. Ему невкусно, грустно и вообще почему кондиционер не охлаждает? Выяснять в таких ситуациях, кто прав, а кто просто ошибся, не стоит – нервы и репутация заведения дороже. О…

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