16 дек 2022 16.12.2022

Добрый день! Купил книгу на Ozon продавец то же Ozon. Не хотят предоставлять отказное письмо. Что делать подскажите?

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Искатель

16.12.2022

Здравствуйте, уважаемый Юра.

Какое именно отказное письмо не хотят предоставлять?

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Yura Papin

17.12.2022 Автор

Отказное письмо на товар. Где говорится что товар не подлежит обязательной сертификации.

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Ozon

17.12.2022

Юра, здравствуйте. Товар не входит в перечень обязательной сертификации, уточним насчёт отказного письма. Как будут новости - напишем.

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Ozon

20.12.2022

Здравствуйте, Юра. К сожалению, не можем предоставить отказное письмо, так как поставщик его не оформлял.

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Роспромтест

6.04.2023

Да собственно проблемы в этом ни какой нет. Отказные письма оформляются в добровольном порядке. Если Вам для дальнейшей перепродажи нужно это откзаное письмо, то Вы можете оформить его на себя. Ту подробнее можете прочитать https://www.rospromtest.ru/content.php?id=33
А если просто так, то наличие письма не говорит же качестве самой продукции....

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