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Роман Медведев

19 мая 2023 19.05.2023

Вот так Альфа банк обманывает клиентов.Написано в приложении у меня что и покупки и снятия без процентов и комиссии целый код по их кредитной карте.А на самом деле на снятие сразу процент высокий.

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Альфа-Банк

20.05.2023

Роман, всё проверили.

На скрине указано «1 год без %» — это название нашей кредитной карты. Для того, чтобы не было заблуждений, на странице продукта мы более подробно рассказываем обо всех условиях.

На сайте указано, что у вас будет снятие наличных без комиссии — всё так и есть. Единственный момент — снятие наличных не попадает в льготный период, соответственно на эту сумму будут начисляться проценты.

Что касается покупок — у вас будет годовой льготный период на покупки, сделанные в течение первых 30 дней, на последующие будет 100 дней льготного периода.

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Альфа-Банк

19.05.2023

Здравствуйте, Роман!
Хотим разобраться и помочь, но нужно побольше деталей. Уже написали вам в личку. Как всё уточним, вернёмся сюда с ответом 👌

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