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Роман Эпов

31 мар 2022 31.03.2022

aliexpress вопросы с возвратом

Здравствуйте. Заказ √5016375461147582 от 16.01.2022. Товар возвращен продавцу. Электронный помошник Ева открыла спор на возврат 10.02.2022. Возврат одобрения. Деньги 601 рубль не возвращены, спор не закрыт. При просмотре возврата выдает ошибку. При редактировании спора, тоже ошибка. Когда мне произведут возврат?

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Роман Эпов

31.03.2022 Автор

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Роман Эпов

31.03.2022 Автор

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Программист

31.03.2022

@AliExpress Россия

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Инна Ли

31.03.2022

Здравствуйте, Роман. Приносим извинения за такую неприятную ситуацию. Мы уже начали заниматься вашим вопросом, в течение 48 часов спор будет закрыт и начат процесс возврата денежных средств.

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Роман Эпов

18.04.2022 Автор

Добрый вечер. Спор закрыли. Пришло письмо от поддержки на электронную почту, но деньги так и не вернули. Информация по возврату не открывается, выдаёт ошибку. Так же нет возврата по заказу номер 5016995542597582 с 15 марта 2022. Пишет в обработке, хотя прошло уже больше месяца. Я теперь боюсь делать заказы так как ни товара, и ни денег.

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