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Борис Агуреев

16 июн 2023 16.06.2023

Яндекс-Путешествия, мошенники!

Не могу уже 4 дня(!) Добиться возврата за бронь 13.06.23(YA-4777-5927-2285) отеля Дипнера в Санкт Петербурге . Осуществил бронирование в 19:30,13 июня. В 19:50 поступил звонок от отельера, что принять меня не могут, т.к. никого нет кто бы это мог сделать и вообще мест нет. Был возле отеля в 19:55. Позвонил в поддержку в 19:59 объяснил ситуацию, со всем согласились обещали помочь... И всё... Связываюсь 13-го, 14-го, 15-го, 16-го; каждый раз как в первый раз, обращений не видим(потом что то видим но не знаем что), но обещаем помочь!

На момент бронирования мест не было! Заселить до 20:00 не смогли!

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Яндекс Путешествия

17.06.2023

Здравствуйте! Нам жаль, что у вас осталось такое впечатление от сервиса :( Видим, что команда уже провела полный возврат средств и отправила вам чек на электронную почту. Пожалуйста, проверьте папки «Входящие» и «Спам», чтобы ничего не пропустить.

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Борис Агуреев

17.06.2023 Автор

Да, в итоге спасибо, разобрались, не дали до конца разочароваться.

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Борис Агуреев

18.06.2023 Автор

Буду ли Я ещё когда либо пользоваться Вашим сервисом? Думаю, что нет...

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