#Альфаклик

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Тимофей Пожидаев

25.07.2023

Замкнутый круг Альфа-Банка: когда вопросы остаются без ответов

6 марта, во время расчета за совершенные покупки на кассе, я получаю информацию от кассира о блокировки карты. Альфа-Банк без объяснения причин и самое важное, БЕЗ УВЕДОМЛЕНИЯ заблокировал мои дебетовые и кредитные счета и привязанные к ним карты. Мне надо было разобраться в этой ситуации и, возможно, закрыть счета. Но проблема в том, что мои…

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Приёмная

1.08.2022

Альфа-банк не может сменить номер телефона, привязанный к счету

На прошлой неделе (в среду вечером) пришлось обратиться на горячую линию Альфа-Банка: приложение банка настойчиво хотело одноразовый пароль (хотя, казалось бы, ЗАЧЕМ? - неужели для входа в приложение недостаточно FaceID - аппарат у меня не менялся). А номер, на который приходили смс больше неактивен (спасибо билайну!). Плюс ко всему, я нахожусь…

91 показ

1.3K открытий

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