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18 авг 2022 18.08.2022

«Ростелеком»: услуги не оказаны, деньги списаны

1 августа подключил в «Ростелекоме» тарифный план «Технологии общения. Онлайн», куда входит интернет, интерактивное телевидение и мобильная связь.

Прошло три недели но ни мобильная связь ни интерактивное ТВ не работают, а деньги с лицевого счета списаны, даже в большем объеме. Почти каждый день звоню в службу поддержки, но результата ноль. Сотрудники техподдержки самостоятельно закрывают обращения, хотя работы по обращению не выполнены. Очень жалею, что перешел в Ростелеком(((

#жалобаростелеком #ростелеком

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Sergeevichev Mihail

24.08.2022

Вообще ничего не понятно, не работают почему?
Линию провели? Терминал поставили? Приставку привезли? Сим-карту оформили?

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