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Антон Щеглов

11 янв 2023 11.01.2023

OZON SELLER служба поддержки

Это какой-то кошмар. У нас зарегистрирована товарная марка, логотип содержит 36 символов, но при этом сокращенное наименование 9 символов. Зарегистрировали бренд из 9 символов на озон, и после этого начинаются отклонения из-за того что недостоверное "наименование". Самое парадоксальное в том что на платформе ОЗОН допустимо только 25 символов. Писал об этом в обращениях: #21987018, #22087442, #22352754. Сотрудники просто закрывают обращения, а другие пишут что подобное создано и находится на рассмотрении. В итоге месяц уже ничего не продается. Вот я и думаю зачем я месяц потратил когда надо было на другую площадку изначально приходить

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Ozon Business

11.01.2023

Привет! Видим, что ни одно из обращений не закрыли без ответа, даже дубли, а в 22087442 ещё ведём работу. Тем не менее дополнительно уточним насчёт бренда и вернёмся с новостями тут

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Ozon Business

12.01.2023

Переименовали бренд, теперь название полное. Проверите?

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Антон Щеглов

12.01.2023 Автор

Да, все заработало. Спасибо

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