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Саша Быченко

26 янв в 21:50 26 янв

Не доставили весь заказ в Яндекс еде

через приложение Яндекс еда сделали заказ, не было доставлено одного пакета из 10 позиций товара на общую сумму 1849.43 руб подтвердили что заказ доставили не в полном объеме деньги вернуть отказались мотивируя это тем что нет технической возможности по звонку в службу поддержки хотя заказ был оплачен картой деньги были списаны автоматически еду Которую не привезли привезти отказались есть запись голосового звонка со старшим менеджером

как решить вопрос?

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Йцукен Фыва Ячсми

26 янв

Быченко — говорящая фамилия.

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Artur Kuramshin

27 янв

Странно, обычно даже звонить не нужно, в чате всё решается и либо довозят остаток, либо ставят деньги на возврат

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