You want to write a complaint in Russian. Here's a sample template:
"Complaint
To [name of person/company] [address]
[City, Date]
Dear [name],
I am writing to express my dissatisfaction with [state the reason for the complaint]. It seems to me that [explain the situation and how it affects you].
I ask you [state what you want to happen to resolve the issue].
Sincerely, [Your Name]"
Translation:
"Complaint
To [name of person/company] [address]
[City, Date]
Dear [name],
I am writing to express my dissatisfaction with [state the reason for the complaint]. I believe that [explain the situation and how it affected you].
I request that you [state what you want to happen to resolve the issue].
Sincerely, [Your Name]"
Please note that this is just a sample, and you should adjust it according to your specific situation and needs. If you need help with writing the complaint or translating it, feel free to ask!