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Улан Каражигитов

7 дек 2020 7.12.2020

Сергей Киселев

6.12.2020

Эволюция NPS в 2021 году или как соцсети меняют бизнес

NPS или Net Promoter Score - это индекс потребительской лояльности, который нужно отслеживать для понимания того, как клиенты относятся к вашей компании, и выявления недостатков в ее работе.

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