Лояльный клиент

22 окт 2022 22.10.2022

NPS в финансовом секторе🏦

Давайте обсудим, какой уровень NPS в 2022 будет считаться хорошим.

По данным CustomerGauge, в банковской сфере в 2022 NPS будет считаться хорошим от 44%

Также агенство отмечает, что самый высокий уровень NPS ожидается в сфере здравоохранения(58%), а самый низкий в телекоммуникационной сфере (31%)

А вы нашли в отчете данные по своей компании?

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