{"id":14284,"url":"\/distributions\/14284\/click?bit=1&hash=82a231c769d1e10ea56c30ae286f090fbb4a445600cfa9e05037db7a74b1dda9","title":"\u041f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u0444\u0438\u043d\u0430\u043d\u0441\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u043d\u0430 \u0442\u0430\u043d\u0446\u044b \u0441 \u0441\u043e\u0431\u0430\u043a\u0430\u043c\u0438","buttonText":"","imageUuid":""}

11 апр в 13:06 11 апр

Мегамаркет: 1001 баг приложения. Вы считаете, им можно пользоваться?

Начнём с того, что в приложение иногда попросту невозможно войти: ни по сбер айди, ни по номеру тел.

Неизвестные проблемы на этапе оформления заказов, загрузки бонусов, добавлении товаров в корзину, оплате и тд

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Милый глюк со стоимостью товара:

В каталоге цена отображается как 390 руб у модели на видео слева , также обратите внимание, меняются и бонусы

Стоимость меняется при открытии страницы товара на 12 390 руб

Глюк цены

Та же ситуация стоимость и баллы отличаются в каталоге и на странице товара: на примере стола, кошачьего корма, наполнителя

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Очень много проблем с дезинформацией о начислении баллов:

Начисляются некорректно, как будто оплата не сбер способом

Разнится информация в корзине и на этапе оплаты

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Проблемы с добавлением товара в корзину: выдаёт сообщение об ошибке, но товары всё равно кладёт в корзину (иногда). К тому же, и убавление не работает

Ещё очень забавный баг с количеством:

Различается количество товара в корзине и на главной/внизу/в каталоге

Не удаляются товары из корзины

Невозможно загрузить файлы при обращении в техподдержку (ни с одним другим приложением таких проблем нет, это точно не на моей стороне)

Прислали просроченный товар, обратиться в техподдержку невозможно по той же причине: не грузит файлы

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Ещё из проблем с техподдержкой: приходилось общаться с представителем здесь, на vc.ru:Во первых, прислали промокод в смс, в котором даётся ссылка на раздел Супермаркеты. Вы тратите время, набираете корзину, и в конце промокод не срабатываетК слову, время действия промо был один день, звонок в поддержку результата не даёт. В конце концов выяснилось,что промо не действует на этот раздел. Итого: ошибка в ссылке в смс + отсутствие инфо для какого раздела промокод (должно быть в сообщении об ошибке)

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ещё одно зарегистрированное обращение от 25 февраля через связь на сайте vc.ru. В личном кабинете было уведомление о регистрации, однако в разделе обращений ничего так и не появилось. Никаких движений по решение проблемы также не было

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Другие баги:

Бонусы превышают стоимость товаров

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Невозможно посмотреть все товары продавца

Поиск корма для кошек - результат для собак

Визуальный глюк в полях цены прыгают плейсхолдеры "от" и "до"

Баг в вёрстке. Какую-то кнопку не видно, на неё заходит блок с номером получения

Очень часто товары приходят раньше прогнозируемого срока, тогда звонит робот с просьбой подтвердить получение раньше, если удобно

Но уведомление приходит с извинениями о задержке

#мегамаркет

36 показов

52 открытия

1 комментарий

Мегамаркет

11 апр

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