Александра Сергеевна

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Маркетинг

3.07.2019

Jobs to Be Done, или всё, что следует знать о желаниях пользователей

Мы в Carrot Quest изучили много сложных и полезных материалов по теме, решили систематизировать полученные знания и написали подробное руководство о том, что такое Jobs to Be Done.

Маркетинг

Александра Сергеевна

30.05.2019

Как посчитать доход от работы команды поддержки

Мы в Carrot quest перевели крутой материал от Groove “ROI of Customer Service: How Much Is Good Support Really Worth?” и готовы делиться секретами о том, как узнать, сколько вы зарабатываете на клиентском сервисе.

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