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25 мар 2021 25.03.2021

UX-марафон

25.03.2021

Глубинное интервью: как докопаться до сути. Часть 1

Как понять проблемы и потребности клиента, которые он и сам зачастую не осознаёт? Простой опрос или анкетирование тут не поможет. Чтобы докопаться до самой сути, вам понадобятся более тонкие инструменты – такие, как глубинное интервью.

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