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art pi

19 июл 2021 19.07.2021

«Ситилинк» не выдает заказ

Заказ V9664158, самовывоз в точке выдачи. 19 июля иду получать заказ, точка выдачи дискаунтера закрыта на технический перерыв.

Дождался окончания перерыва, точка выдачи все равно закрыта. Горячая линия выслушивает претензии, не может подсказать почему ТВ закрыта, рекомендует обратиться в обратную связь на сайте. Сайт не может обработать оформление ОС, тк капча не срабатывает. Звонить снова на ГЛ нет смысла, снова отфутболит.

Потерял час времени, в том числе ожидая 12е место в очереди на горячей линии. Ситилинк, может всё-таки привезёте мне мой заказ домой? Артем, Оренбург

Пс, не ругайте, я на вц впервые.

#жалобаситилинк

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4 комментария

Super 72

19.07.2021

Небось точка у ИП, а он куда-то смылся. Правда, в таких случаях оставляют телефон для связи

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art pi

20.07.2021 Автор

Вернулся вечером, у входа стоит такой же клиент как я, говорит третий день не может получить заказ. Цирк

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Anton Nikonov

23.07.2021

Ситилинк тут (на vc) не обитает

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art pi

24.07.2021 Автор

Спасибо за информацию.

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