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18 ноя 2021 18.11.2021

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Andrey Gutorov

18.11.2021

И мне прилетела отмена заказа (два заказа по 10 книг каждый). Все талдычат про проблему при обработке заказа и неверные цены продавца, на которые они никак не влияют. После долгой переписки с поддержкой дали 200 бонусов, но это мизер по сравнению с разницей в стоимости книг, если их покупать по новым ценникам. Я думал, что озон будет намного лояльнее к клиентам. Разочарован.

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Andrey Gutorov

18.11.2021

Спасибо. Буду настаивать на более существенной компенсации, нежели 200 баллов

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