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1 апр 2022 1.04.2022

Альфа-Банк: Некорректная конвертация евро в доллары

9 марта 2022 года

Альфа банк присвоил порядка 400 тыс р., конвертировав евро в доллары по курсу 0,85 при заявленном в личном кабинете курсе 1,16.

Обращение А2203094966.

Нашла уже массу аналогичных обращений на банки.ру и здесь.

С 9 марта 2022 года не компенсировали курсовую разницу на дату 1 апреля 2022, хотя другим клиентам обратившимся в этот же день на пару часов раньше, компенсировали 17 марта.

Сотрудник отделения на Ломоносовском уже отправлял дважды мое обращение вышестоящему руководству (по его словам) и даже внутренний регламент уже нарушается, так как ответа до сих пор нет.

Альфа банк, когда будет возврат моих средств в валюте?

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Альфа-Банк

1.04.2022

Юлия, приветствуем!

Во всём разберёмся и вернёмся с решением 👌

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Юлия М

8.04.2022 Автор

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Валерий Шилов

1.04.2022

Я из тех людей кому вернули. Надеюсь и у вас все хорошо закончится

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Юлия М

2.04.2022 Автор

Спасибо, тоже очень надеюсь.

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Petr0vich71

1.04.2022

Они курс обмена перевернули в обратную сторону. Ловкость рук....

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