Modern Communications in Management
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______________________ philosophically grounded in the belief that good communication is essential to building trust, gaining commitment, and inspiring and uniting people to work together to accomplish a common purpose
Ответ: communication champion
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_________________________gives a flow of information among members
Ответ: chain communication network
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_______________is as important as the message itself.
Ответ: the selection of communication channel is....
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______________is the process by which information is exchanged and understood by two or more people
Ответ: manager communication
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_____________involves establishing credibility, building goals on common ground, making your position compelling to others, and connecting to others on an emotional as well as rational level
Ответ: the art of persuasion
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____________enables a manager to determine whether the employee correctly interpreted the message
Ответ: feedback
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A process by which meanings are exchanged between persons through a common system of symbols and/or sounds
Ответ: communication
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anything that interferes with the reciever understanding the message is called___________________
Ответ: noise
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Communication going downward from managers to employees is ______________
Ответ: downward communication
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Converting a message into symbols like gestures or written, spoken is ________________
Ответ: encoding
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Different working hours, langauge barriers, different cultural norms are _____________
Ответ: factors affecting complexity of communication
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encoding, formulating a message, selecting a communication channel, decoding, and feedback are ____________
Ответ: components of communication
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How can the words “Interactive, Push, Pull” be referred to collectively
Ответ: classification of communication methods
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How can the words “Problem solving, teamwork, listening” be referred to collectively
Ответ: most important non-technical skills
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Informal public meetings where info can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments are __________________
Ответ: Town Hall meeting
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Jargon is______________
Ответ: specialized terminology or language that members of a group use among themselves
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Status, Progress, Forecasts are_____________________
Ответ: performance reports
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Stigma of working from home lifted, it can be intrusive because home life and work are merged implies __________________________
Ответ: working from anywhere
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the 5 Ps are about ________________
Ответ: how to give more effective presentations
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The feature of how well this method conveys interpersonal warmth is called _______________
Ответ: interpersonal warmth
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The feature of this method that allows the message to be easily browsed or scanned for relevant information is called ______________________
Ответ: scanability
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The situation when one person tells everyone is called ____________________________
Ответ: wheel communication network
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The variety of patterns of vertical and horizontal flows of organizational communication is ____________________
Ответ: communication networks
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What are sender, reciever, message, media, noise?
Ответ: communication process elements
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Workplaces that have few physical barriers and enclosures are __________
Ответ: open workplaces
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