Modern Communications in Management new
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… communication style is hostile, threatening, and comes from a place of wanting to win at all costs
Ответ: Aggressive
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… implies pronouncing some words, phrases, sentences with some meaning
Ответ: verbal communications
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… implies understanding the differences among people from other countries and societies
Ответ: cultural awareness
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… is a degree of competition among existing firms.
Ответ: Industry rivalry
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is a general term for discussion and speech
Ответ: Discourse
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… is a level of our feelings, the degree of our voice
Ответ: Pitch
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… is a type of discourse that makes up complex arguments and forms the basis of discussions
Ответ: Academic
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… is NOT a function of academic language.
Ответ: Research
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… is the lifelong interactional processes of perceiving and experiencing culture as triggered from the outside, shaped from the inside in one’s mind, and co-created with others in interaction
Ответ: Human development
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… is the process of setting goals, procedures, and objectives in order to make a company or organization more competitive
Ответ: Strategic management
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… is when a culture tends to take a multi-generational view when making decisions about the present and the future
Ответ: High long-term orientation
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… plans go into the “nitty gritty” of project work and include drawing and specification lists, detailed flow charts and procedure manuals
Ответ: Detailed
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A stage of cross-cultural development is …
Ответ: Culture’s impact on business
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A type of non-verbal communication is …
Ответ: Eye contact
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An element of cross-cultural communication is …
Ответ: awareness
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An organization must first establish clear, realistic …
Ответ: Objectives
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Choose two questions that you might keep in mind when analyzing and discussing your results (Choose 2 correct answers):
Ответ: What are the strengths and weaknesses of the study?
How do your results relate to previous reasearch?
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Cultural diversity contributes to gaining competitive advantage in the following ways (Choose 3 correct answers):
Ответ: Improves market insights Supports a positive reputation Enhances teamwork
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Fill in the blank: … is the manner in which the encoded message is transmitted
Ответ: Media (in the plural) or medium (in the singular)
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In the … section you should account for your results in an objective manner, without interpreting them
Ответ: Results
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In this part of your essay or paper you should fulfill your aim and account for what you have found in your study
Ответ: Conclusion
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Match each word with its definition:
Ответ: Feedback - the idea that the receiver confirms to the sender that he or she has received the conveyed message, and understood it Receiver - the person who is last in the whole chain of command and for whom the message is encoded and sent by the sender Encoding - implies converting information into a particular form Message - something that is communicated
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Match the instructions with types of academic writing:
Ответ: ‘compare’, ‘contrast’, ‘relate’, ‘examine’ - analytical ‘debate’, ‘disagree’, ‘evaluate’, ‘critique’ - critical ‘identify’, ‘report’, ‘record’, ‘summarize’ - descriptive ‘argue’, ‘discuss’, ‘evaluate’, ‘take a position’ - persuasive
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Match the letter of the SWOT abbreviation with the word that it denotes:
Ответ: ‘S’ of SWOT - strengths ‘T’ of SWOT - threats ‘W’ of SWOT - weaknesses ‘O’ of SWOT - opportunities
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Match the stage with its description:
Ответ: Strategy implementation - During this phase, the allocated resources are placed into action based on their roles and responsibilities Strategy control - Evaluate the effectiveness of implemented strategies using defined metrics Organizational analysis - Examine, understand, and codify what internal and external forces affect their business and goals Strategy formation - Develop strategy, outlining how the company will achieve its goals and how
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Match the term with its definition:
Ответ: Router - a networking device that forwards data packets between computer networks Access point - a device that allows wireless devices to connect to a wired network Gateway - a device that connects two or more computer networks and acts as a protocol translator between them Monitoring - a process of observing and collecting data about a system or network
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Put in the correct order:
Ответ: How do your results relate to previous reasearch?
Why is your study important?
1) an external assessment 2) includes sizing up 3) the competition, analyzing 4) market trends, and 5) evaluating the impact 6) of technology on the 7) performances of an organizaion
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Put the words in order to make a sentence:
Ответ: Abstract Research questions 1) cross culture is a concept 2) that recognizes the differences 3) among business people of 4) different nations, backgrounds 5) ethnicities, and the importance 6) of bridging them
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Put the words in order to make a sentence:
Ответ: Abstract Research questions 1) cross culture is a concept 2) that recognizes the differences 3) among business people of 4) different nations, backgrounds 5) ethnicities, and the importance 6) of bridging them
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Put the words in the correct order to form a sentence:
Ответ: How do your results relate to previous reasearch?
Why is your study important? 1) an external assessment 2) includes sizing up 3) the competition, analyzing 4) market trends, and 5) evaluating the impact 6) of technology on the 7) performances of an organizaion 1) strategy formation 2) creates strategy to 3) design new businesses 4) and organizations 5) to carry out 6) those businesses
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Put the words in the correct order to form a sentence:
Ответ: How do your results relate to previous reasearch? Why is your study important?
1) an external assessment 2) includes sizing up 3) the competition, analyzing 4) market trends, and 5) evaluating the impact 6) of technology on the 7) performances of an organizaion 1) strategy formation 2) creates strategy to 3) design new businesses 4) and organizations 5) to carry out 6) those businesses
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Put these parts of the IMRaD structure in order :
Ответ: 1) competitive advantages depend 2) on different factors like 3) the availability of resources 4) the size and sophistication 5) of the market or the type 6) of strategic networks 1) Introduction 2) Methods and Materials 3) Results 4) Discussion
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ROI stands for …
Ответ: Next, calculate the estimated return on investment
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Something you should definitely do when communicating cross-culturally:
Ответ: Avoid slang
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The … model implies that there is only one logical way to perform tasks
Ответ: rational
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The … of academic communication is to advance knowledge within your academic discipline
Ответ: Aim; goal; objective
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The 7 C’s of communication are …
Ответ: a set of guidelines for efficient written and spoken communication
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These elements could also be considered a part of IMRaD structure… (choose 2 correct answers)
Ответ: Aim Research questions
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This type of writing provides the reader with specific information and direction to perform a task.
Ответ: Instructional
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Types of visual communication are … (choose 3 correct answers)
Ответ: Images Animations GIFs
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Read the case study and select the correct answer (there is only one correct answer): In some cultures, what counts most is self-realization.
Initiating alone, sweating alone, achieving alone — not necessarily collective efforts — are what win applause. In other cultures, group goals take precedence over individuals’ goals. Rather than giving priority to “me,” the “us” identity predominates. Of paramount importance is pursuing the common goals, beliefs, and values of the group as a whole. Question: Manifestation of which culture dimension is described here?
Ответ: Individualism
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Read the case study and select the correct answer (there is only one correct answer): You are leading tough negotiations with your foreign colleagues. You feel that you’re losing ground and tensions start to rise. Everyone wants to finish and go home as soon as possible but you still haven’t come to any conclusion.
Sometimes it feels as if you’re speaking a completely different language even though you’re all fluent in English. Question: Is there anything else you can do in this situation?
Ответ: It would be the most useful to focus completely on the speaker and give them your full attention. You might learn something new and make progress.
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Read the case study and select the correct answer (there is only one correct answer):… discourse is generally associated with business and the workplace. It includes more specialized terminology, with vocabulary specific to the topic at hand. … discourse requires a somewhat more elevated style of speech, focusing on professionalism and respect in a work environment.
Question: What type of discourse is meant here?
Ответ: Adademic
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Read the case study and select the correct answer (there is only one correct answer):For the past few months you’ve been working on implementing a new strategy across several departments. For the first couple of weeks, everything was fine and the team work was great – everyone knew what they were doing, all the goals and responsibilities were clear. But now it seems that all the deadlines are going to be missed. You’re trying to figure out what went wrong and fix it.
What step of strategy implementation did you miss?
Ответ: Providing continued support and monitoring progress regularly
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Read the case study and select the correct answer (there is only one correct answer):One of your colleagues is presenting a new strategy, outlining the steps he’s carried out on his way to develop it: goal setting, strategy formation, project planning. Something is missing from his steps. What is it?
Ответ: Organizational analysis
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Read the case study and select the correct answer (there is only one correct answer):The first benefit of … communication relates to retention. When a reader takes in information in a … format, there is a greater likelihood that they will create a long-term memory associated with it.
The second benefit of strong … communication is that it supports reading comprehension and memory at the time the material is being consumed. Question: What type of communication is meant here?
Ответ: Visual communication
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Read the case study and select the correct answer (there is only one correct answer):You have written an essay for one of your courses, but your professor has returned it to you with a note that it is not “university-level” and that you need to work on your structure.
Question: What do you need to change in your essay?
Ответ: Be more analytical – re-organize facts and information, name the relationships and create categories.
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Read the case study and select the correct answer (there is only one correct answer):Your friend is getting ready for an important job interview and comes to you for recommendations. He is typically shy and closed-off but very experienced and could definitely bring value to the company he’s applying for. What would you recommend, how should he prepare for the interview?
Ответ: Before the interview, focus on feeling confident – this will help your face and posture look confident as well. During the interview, try to angle yourself towards the person – this way they’ll engage with you more – and maintain eye contact.
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