20 фев 2023 20.02.2023

Авито потеряли посылку и теперь не отвечает

08.01 покупатель оформил у меня доставку через Авито × email. Посылку к нему пришла, что видно на скринах. Затем покупатель от нее отказался и все, больше никаких сведений о моей посылке нет. 10 дней назад писала в поддержку, до сих пор ответа никакого. Как обычно видела уже ни раз подобные ситуации, но думала, что меня не коснется.

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Авито

20.02.2023

Здравствуйте, Мария. Чтобы мы могли во всём разобраться, напишите нам в сообщения и пришлите полный номер заказа. Уточним, что с ним.

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Maria

21.02.2023 Автор

Я вам написала, вы не отвечаете.

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Maria

24.02.2023 Автор

Ответа так и нет, как и денег за потерявшийся товар. Не доверяйте Авито ни в коем случае!

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Авито

25.02.2023

Здравствуйте, Мария. Мы получили ответ от партнера – к сожалению, ваш заказ не удалось найти. Наши коллеги прислали вам форму претензии для получения компенсации на почту, привязанную к профилю Авито. Пожалуйста, заполните её, чтобы мы могли продолжить работу по вашему обращению.

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