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Поддержка Алиэкспресс, как достучатся до нее?

В последнее время с алиэкспресс происходит дичь... По другому уже ни как назвать не могу... С прошлого года висит открытым спор, и не в какую сторону не двигается... В службе поддержки отвечает постоянно робот, до оператора не достучаться! Как вы справляетесь в такой ситуации? Как подключить к спору специалиста Алиэкспресс?

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