{"id":14293,"url":"\/distributions\/14293\/click?bit=1&hash=05c87a3ce0b7c4063dd46190317b7d4a16bc23b8ced3bfac605d44f253650a0f","hash":"05c87a3ce0b7c4063dd46190317b7d4a16bc23b8ced3bfac605d44f253650a0f","title":"\u0421\u043e\u0437\u0434\u0430\u0442\u044c \u043d\u043e\u0432\u044b\u0439 \u0441\u0435\u0440\u0432\u0438\u0441 \u043d\u0435 \u043f\u043e\u0442\u0440\u0430\u0442\u0438\u0432 \u043d\u0438 \u043a\u043e\u043f\u0435\u0439\u043a\u0438","buttonText":"","imageUuid":""}

Yuriy Emelyanov

2 июл 2022 2.07.2022

МТС скрыл чат в своем мобильном приложении

Некоторое время назад МТС решил усложнить доступ к чат-операторам своего кол-центра.

На текущий момент получить доступ к чату и пообщаться с оператором из меню «Поддержка не представляется возможным.

При этом в чат всё ещё можно попасть, но придётся повозиться.

Так где же чат в мтс мобильном приложении?

Путь к чату в МТС приложении: Ещё -> О приложении -> Предложить улучшения -> Проблема в работе мой мтс.

И только после этого вы сможете перейти в чат.

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В меню «Поддержка» вы теперь не найдете чата, его скрыли в другом разделе:

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2 комментария

Алексей Леденев

2.07.2022

Странно... У меня чат доступен во вкладке "Поддержка".

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Zara Kabzdec

2.07.2022

Этот чат и был там всегда. Там разговаривают только если проблема только с приложением. На другие вопросы с вами там разговаривать не будут.

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