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6 ноя 2021 6.11.2021

Тануки не приняли промокод и не дают списать бонусные баллы

10 минут назад хотел заказать пиццу в Тануки Family и применить промокод "народ3" по которому они обещали плюс одну пиццу и нагетсы в подарок.

Но ни приложение ни сайт промокод не приняли. И бонусные баллы списать не дают.

Я позвонил в Тануки по телефону и (я не шучу) прождал телефонную очередь из 73 человек. Наконец оператор взял трубку и сказал, что не может применить промокод или списать баллы даже в ручную...

Мне кажется они это специально. Заказов сейчас много и проще обслуживать более дорогие заказы без промокодов, чем заказы старых лояльных клиентов. Конечно это выгоднее.

Мой вечер испорчен!

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