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Балмышева Наталья

25 фев 2023 25.02.2023

#ЖалобаМегафон

18 февраля подала заявку на переход из Мегафона в МТС. переход должен был совершиться 27 февраля.

22 февраля пришло сообщение, что паспортные данные не совпадают. Я в тот же день зашла в Мегафон, мой паспорт отсканировали и должны были отправить. Сразу после этого 22 февраля зашла в офис МТС, мою заявку перенесли на 3 марта.

25 февраля опять пришло сообщение, что паспортные данные не совпадают. Заверю мои паспортные данные в Мегафоне, сравню еще раз с данными в МТС. Если опять будет отказ из-за несовпадения, обращаюсь в Роспотребназдор и прокуратуру, поскольку это уже мошенничество с моими паспортными даннями

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Bartholomew Simpson

25.02.2023

А vc - это дороспотребнадзорный или допрокуратурный орган?

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Александр Возженников

25.02.2023

Очень хороший вопрос, часто думаю что претензионный, так как по претензиям часто отвечают от лица компании

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МегаФон

26.02.2023

Здравствуйте! Напишите, пожалуйста, нам в личные сообщения. Мы все проверим.

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