Карен Григорян

30 ноя 2022 30.11.2022

меня обокрал АЛЬФАБАНК

Более месяца назад доступ в мой личный кабинет заблокировали,за ним и счета на которых была не малая сумма денег.Я обращался неоднократно в отделение банка и службу поддержки.Прошло уже больше месяца а меня все игнорируют и кормят завтраками(по словам сотрудников:Завтра придет ответ на обращение пожалуйста подождите,но завтра так и не наступает с каждым днем)

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Альфа-Банк

30.11.2022

Карен, возвращаемся с ответом.

Для того, чтобы мы рассмотрели возможность снятия ограничений, вам надо подтвердить входящие переводы.
Мы не игнорируем вас — о том, какие именно нужны документы, говорили неоднократно при ваших обращениях в офис.
Пока мы их так и не получили.

Подробнее рассказали в личных сообщениях.

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Глеб Цапля

30.11.2022

Ответ Альфы как будто вы кого-то обокрали, а не банк вас)

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Альфа-Банк

30.11.2022

Карен, приветствуем!

Во всём разберёмся и вернёмся с решением 👌

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Карен Григорян

30.11.2022 Автор

спасибо,буду надеяться на вашу оперативность

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