Никита Бровкин

21 июн 2022 21.06.2022

Проблема с возвратами FBS

Не дождался юбилея в пол года, но терпение кончается.
Имеем два возврата, от 15.01.2022 18406947-0019-1 и 42989198-0014-1 07.01.2022, сначала возвраты приехали в Москву, вместо пункта в Нижний Новгород, спустя еще 2 месяца их все-таки переместили на сортировочный центр - ТСЦ_НИЖНИЙ_НОВГОРОД, и до сих пор лежат там, на многочисленный просьбы все-таки отправить их на верный адрес нас просто игнорируют. Пока ждали их пересылки на верный пункт у нас уже успел закрыться склад в этом городе. Ozon, сделайте что-нибудь! Пол года не можете вернуть наши товары!
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Ozon Business

21.06.2022

И тут здравствуйте!
Проясним ситуацию с возвратами и вернёмся к вам 👌

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1.07.2022

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