проект Михаила Конинина
Есть еще хорошая книга на эту тему: Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business – March 9, 2015by Adele Revella (Author)
Есть еще хорошая книга на эту тему:
Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business – March 9, 2015
by Adele Revella (Author)