17 мар в 14:17 17 мар

Служба поддержки: какому бизнесу нужна и как настроить ее работу

Качественная служба поддержки помогает бизнесу повысить лояльность и удовлетворенность клиентов. Кроме того, на основе полученной обратной связи можно улучшать продукты и услуги.

В статье рассказываем, какие виды службы поддержки бывают и какие задачи они выполняют, также пошагово объясняем, как построить работу службы поддержки с нуля.

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