16 фев 2022 16.02.2022

ПЭК - Пешком Экономно Коматозно

18.01.2022 мне отправили запчасть из Пскова в Казань. Отправление до сих пор в пути. 05.02.2022 обратился в поддержку мне сообщили что обращение зарегистрированно и срок решения обращения 7 рабочих дней. По решению со мной свяжутся.

Ответа не дождался. 15.02.2022 снова обратился в поддержку, напомнил что срок вышел. получил гениальный ответ: "Плановый срок решения: 17.02.2022."

то есть у ПЭК не только проблемы с транспортом, но и с математикой. Судя по всему моя посылка идет пешком. Так же хочу отметить что на их странице полно гневных отзывов о пропавших отправлениях. @pecom у вас все хорошо?

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ПЭК - логистический оператор

17.02.2022

Приносим извинения за возникшие неудобства. Могли бы, пожалуйста, отправить нам индекс перевозки в личных сообщениях или в комментариях или на почту [email protected] (приложив скрин данной темы)? Мы очень хотели бы разобраться в ситуации.

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Igor3 Igor3

18.02.2022 Автор

написал. вчера снова прошел срок ответа, звонка так и не было.

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Служба контроля качества ПЭК

18.02.2022

Видим Ваше письмо, сейчас проверим всю информацию по грузу и свяжемся с Вами!

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Igor3 Igor3

18.02.2022 Автор

спасибо, связались. жду доставки

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