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Иван Марочкин

31 мар 2022 31.03.2022

Альфа-Банк морозит деньги

Пытаюсь отправить свои средства в другой банк на свой счёт. Рубли. На последнем этапе не приходит смс для подтверждения операции. Несколько раз прошу систему отправить код ещё раз, но безрезультатно. Закрываю окно, пробую ещё раз. Внезапно появляется некий лимит. Пишу/звоню в поддержку. Выясняется, что если платёж не был подписан, то он все рано сжирает лимит и удалить этот неподписанный документ никак нельзя. Баг или фича?

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Альфа-Банк

31.03.2022

Иван, приветствуем!

Уже смотрим, что могло пойти не так и как вам помочь. Вернёмся с решением 👌

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Альфа-Банк

2.04.2022

Иван, поговорили с вами в личке. Выяснили, что перевод прошёл.
Проконтролируем, чтобы ошибка больше не повторялась.

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Иван Марочкин

2.04.2022 Автор

Ну конкретно тот платёж не прошёл, прошёл следующий через пару часов. Благо, последним рейсом ушёл и тут же был зачтён вторым банком. Так что в этот раз все закончилось, но, как и обсудили, багу фиксить надо

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