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Юлия Лобанева

25 ноя 2022 25.11.2022

Озон не выводит деньги с баланс счета на сбер банк

Озон не выводит с баланс счета с 17.11.2022г Не однократно пытаюсь вывести свои деньги. Списывалась с поддержкой, без результатов, тысяча отговорок либо вообще молчат. Дозвонится не возможно. На каком основании они удерживают мои деньги мне не понятно. Отвратительное отношение к своим покупателям

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Ozon

26.11.2022

Юлия, здравствуйте. Простите, сейчас возможны задержки при выводе денег с баланса средств. В течение дня отправим их банковским переводом на вашу карту. Срок зачисления - 2-3 рабочих дня.

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Екатерина Шабанова

30.11.2022

Здравствуйте! Такая же проблема. Пытаюсь вывести деньги с баланса счета на карту уже больше 10 дней, так ничего и не пришло. Номер заявки на возврат 45076986-R1

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Ozon

1.12.2022

Екатерина, здравствуйте. Простите, сейчас возможны задержки при выводе денег с баланса средств. До конца дня отправим их банковским переводом на вашу карту. Срок зачисления - 2-3 рабочих дня.

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