#Навыкипродаж

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Маркетинг

Михаил Куличкин

9.09.2023

Три шага и повторные продажи набухли, а я обалдел от конверсии

На старте карьеры я ненавидел мысли о работе с повторными заказами. Какая-то часть меня считала, что клиенты — взрослые люди, поэтому сами разберутся, когда снова заказывать. Другая часть брала первую на слабо, и я бежал напоминать клиентам о себе. Оказалось, я не один такой…

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519 открытий

Михаил Куличкин

26.08.2023

Новичок без опыта перевернул мое представление о результативном подборе чужих клиентов. Рассказываю как и чего достигли

Перед уходом менеджер по продажам передает клиентов своему коллеге. Тот пишет приветствия клиентам, но отвечают не все. Спустя время, оказывается, что клиенты уже закупаются у конкурентов...

1.9K показов

278 открытий

Михаил Куличкин

19.08.2023

Можно ли отказываться от клиентов и передавать их другому менеджеру. Как я наломал дров и при чем тут «Давай поженимся»

Ценю своих клиентов. Даже тех, кто редко отвечает на сообщения и не всегда платит вовремя. Все бы ничего, но эта группа еще и отличается низким чеком. Получается, что на работу с ними уходит половина рабочего времени, а их объем покупок не превышает и трети плана. Когда ты менеджер с опытом, это перестает нравиться.

6.1K показов

666 открытий

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