Артём Курбатов

19 мая 2023 19.05.2023

Яндекс маркет не доставляет заказ

Заказ№ 235505289

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Заказ № 236116251 - задержан

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Яндекс Маркет

19.05.2023

Здравствуйте, Артём!

Простите, что подвели с доставкой.

Заказ 235505289 был отменён магазином. Мы обязательно выясним, почему это произошло.

Списания денег за покупку с нашей стороны не было. Сумма не потерялась, она заморожена вашим банком. Точные сроки, когда деньги будут доступны на счёте, можно уточнить в поддержке банка.

Посылка 236116251, действительно, задерживается. Мы совсем не хотели вас расстраивать. Уже выясняем, почему заказ опаздывает и новую дату доставки. Как только появятся новости, сразу же напишем в чате приложения или на вашу почту

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