Мошенники Сбермаркет, кидалово на ровном месте

I placed an order from a restaurant and the order was not delivered to me, but this error did not occur when I tried to contact customer service (Sorry, while all operators are busy — necessary) they did not contact the delivery person or the restaurant and fell silent and no one came to help, My order number: H47201827805. do not use Sbermarket, better use Yandex food