Кирилл Герман

6 ноя 2021 6.11.2021

Мошенничество через Росгосстрах

Обращаюсь на горячую линию банка РосГосСтрах, с просьбой вернуть деньги, меня своеобразно и шаблонно динамят, мол по никаким правилам мы вам ничего вернуть не можем, но по правилам международных платежей должны. Я оплатил посылку на фишинговом сайте. Банк на третий звонок заявил, что эта проблема решает лишь через банк очно, или же через полицию. Никакой помощи получено не было ? @росгосстрах #сбер @сбербанк #росгосстрах #ргс @ргс

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Сбер

6.11.2021

Письмо получили, спасибо! Вернёмся после проверки с ответом.

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Сбер

6.11.2021

Здравствуйте! Пришлите, пожалуйста, на [email protected] ваши ФИО, дату рождения, контактный номер телефона и детали ситуации. В теме письма укажите «Кирилл Герман VC». Проверим.

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Сбер

10.11.2021

Здравствуйте!
Мыц проверили операцию.
Это не платёж, а перевод физическому лицу. Правилами платёжных систем процедура Chargeback по таким не предусмотрена.
Рекомендуем обратиться в полицию.
Детальный ответ по ситуации можно получить в офисе банка по паспорту и номеру обращения 211106 0389 962100.

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