#Np_salesmethodology

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Торговля

Наталия Потёмина

21.07.2021

Как мы искали подрядчика по «Битриксу»

В этом кейсе не будет названий компаний, он не рекламный. И я ни к чему вас не призываю.

Маркетинг

Наталия Потёмина

15.06.2020

Звонки руками внешнего колл-центра, часть вторая: про письма и варианты завершения разговора

Вам понравился текст о том, как писать скрипты, поэтому продолжаем тему. Чтобы не спустить деньги на телемаркетинг в унитаз, подготовить скрипт мало.

Маркетинг

Наталия Потёмина

3.06.2020

Как написать скрипт для колл-центра

Если скрипт построен хорошо, по нему могут работать и ваши внутренние сотрудники, и колл-центр. А если вы вообще всё правильно сделали, то при передаче проекта из одного колл-центра в другой вы теряете в конверсии только в первые пару дней.

Наталия Потёмина

1.08.2019

Как написать грамотное письмо по итогам встречи - памятка

Эта статья о том, как писать письма до и после встреч с клиентами, но основные идеи применимы и для совещаний.

Наталия Потёмина, консультант по b2b продажам

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