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Алиса Алексеевна

10.03.2022

@Ozon Заказ 34843464-0013 отменили за ДЕНЬ до доставки. Неделю ждала и в итоге отмена. Какая причина? Поставщик решил поднять стоимость на 1000р и можно вот так отменять заказ? Товар всё ещё в продаже! Прошу вернуть мне заказ и доставить в срок и не поддерживать эти махинации со стороны поставщиков.
А пылесос, заказ 34843464-0011 должны были привезти 7 марта. Передали курьеру и теперь висит, что время доставки уточняется. Сегодня уже 10 марта. Поддержка в чате не собирается помогать с этим вопросом. После отмены другого заказа я не уверена, что с этим заказом поступят иначе.
Мы все понимаем, что сейчас сильная нагрузка на магазины, но это не дает повода вот так относиться к своим клиентам. Прошу помочь с этим вопросом.

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